Frequently Asked Questions

Everything you need to know about shopping with Booley.

How long does shipping normally take?

Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, Booley ships to over 20 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.